Please use the email below for customer service
(technical support), questions about the Earth 4 Electricity
program, comments, suggestions, constructive criticism, praise,
testimonials or success stories.
If you have already
purchased the Earth 4 Electricity E-book and you are e-mailing
for technical assistance with an order, ALWAYS include your
Verotel or CCBill order number, your full name and date of your purchase for
Please note that due to the demand for his
time and the amount of email he receives, Jim cannot respond
personally to all email he receives. However, our customer support
team is standing by to assist you 24-7.
If you have a
customer service question or a specific question about the Earth 4
Electricity program, someone from our customer service team will get
back to you within 24 hours (and usually much sooner).
To contact our support team please use the following
(replace '(at)' with @ - this format used to
IMPORTANT - READ THIS BEFORE
SENDING YOUR MESSAGE:
1) Customers: If
you haven't received the welcome email or download instructions
within 5 minutes of your subscription please check your spam or
bulk folder. (As the amount of spam is increasing every day the
spam filters sometimes block legitimate emails.)
welcome or download messages are NOT found in your spam or bulk
folder, then our messages must have bounced or
filtered on their way to your mailbox.
To solve the
problem: pls contact us using a different email
account than the one you have used during your purchase.
2) AOL, Yahoo, Btinternet,
Hotmail and ALL Free Email Accounts Users: AOL, Yahoo,
Btinternet, Hotmail and several other free email accounts often
filter or bounce legitimate emails. There is also a
significant delay in receiving emails when using AOL, Yahoo,
Btinternet, Hotmail and several other free email accounts.
If you haven't received a reply from us in 24 hours or if
you are a customer and haven't received your welcome or download
instructions message, especially if you're using AOL, Yahoo, Btinternet, Hotmail or several
other free email accounts, then our message must have
bounced or filtered on its way to your mailbox.
To solve the problem: pls send us your message again
using a different email account.
Jim Martin and the Earth 4
Electricity Customer Service Team